Privacy Policy

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, Tecnoap makes available the following privacy notice.

Tecnoap is responsible for the use and protection of your personal data. In this sense and in compliance with the legal obligations established in the Federal Law for the Protection of Personal Data in Possession of Individuals, through this instrument informs the owners of the data, the information that is collected from them and the purposes that will be given to such information.

What information do we collect?

We collect information from you when you visit our website or voluntarily complete a form.

• Name, Phone number, Email address, Country of residence, Company and any other relevant information as appropriate to the context.
• Using or viewing our website through your browser’s cookies.

Moreover, we inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes indicated.

How do we use the information we collect?

Any information we collect about you may be used in one of the following ways:

• To improve customer service by fulfilling mail requests.
• Email communications.
• For analytics using Google Analytics

You have the right at all times to know what personal data we hold about you, what we use it for and the terms of our use of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); Likewise, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the forms that will be available at https://www.gob.mx/tramites/ficha/solicitud-de-ejercicio-de-derechos-arco/Entidades8640.

Similarly, you may request information to know the procedure and requirements for the revocation of consent. As well as limit the use and disclosure of your personal information.

We are committed to keep you informed about the changes that this privacy notice may undergo. However, you can request information on whether it has undergone any change through the following email address: contacto@tecnoap.com